Winkme Drop — Privacy Policy
Effective Date: 1 April 2026 | Last Updated: 1 April 2026
This Privacy Policy explains how SKYHIGH INVESTMENT HOLDINGS PTY. LTD. (ABN: 47 607 693 658) (“Winkme”, “we”, “us”, or “our”) collects, holds, uses, and discloses your personal information when you use the Winkme Drop platform and related services (collectively, the “Service”).
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the Service, you consent to the practices described in this Policy.
1. What Personal Information We Collect
We collect personal information that is reasonably necessary to provide the Service. This includes:
Account & Identity Information
- Full name, date of birth, gender identity, and pronouns;
- Email address and mobile number;
- Employment information (employer name, industry, job title) for eligibility verification.
Profile Information
- Photos and profile description;
- Core values, lifestyle preferences, relationship goals, and interests;
- Preferences related to matching (e.g., preferred age range, location).
Technical & Usage Data
- Device type, operating system, and app version;
- IP address and general location (city/region level);
- Login timestamps, in-app activity logs, and feature usage;
- Crash reports and diagnostic data.
Location Data — General location (city or region) collected with your consent to enable local matching. We do not track your precise real-time GPS location.
Communications — Messages you send to other members through the Service; correspondence with our support team.
2. How We Collect Personal Information
- Directly from you when you register, complete your profile, use the Service, or contact us;
- Automatically through your use of the app (usage data, device data, IP address);
- From third-party sign-in services (e.g., Apple Sign-In, Google Sign-In) if you choose to use them.
3. How We Use Your Personal Information
- Create and manage your account;
- Generate your weekly curated match based on values and preferences;
- Verify your age (18+) and employment status;
- Send match notifications, service updates, and transactional communications;
- Improve the Service through analytics and research;
- Detect and prevent fraud, abuse, and safety risks;
- Comply with our legal obligations under Australian law.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may disclose it to:
- Service Providers: trusted third-party vendors under confidentiality agreements;
- Your Matches: selected profile information shared with matched members;
- Legal & Regulatory Bodies: if required by Australian law;
- Business Transfers: in the event of a merger or acquisition.
5. Overseas Disclosure
Some service providers may be located outside Australia. We take reasonable steps to ensure overseas recipients handle your data consistently with the APPs.
6. Storage and Security
We implement encryption in transit (TLS), access controls, and regular security reviews. We retain your information while your account is active. Upon deletion, data is destroyed or de-identified within 90 days.
7. Cookies and Tracking Technologies
We use cookies to maintain session state, analyse usage, and deliver relevant communications. You can control cookies through your browser settings.
8. Your Rights — Access and Correction
Under the Privacy Act 1988, you have the right to access and correct your personal information. Contact us at winkme.chat@gmail.com. We will respond within 30 days.
9. Children's Privacy
The Service is for adults aged 18 and over. We do not knowingly collect information from minors.
10. Changes to This Policy
We will notify you of material changes at least 14 days before they take effect.
11. Complaints
Contact us at winkme.chat@gmail.com. If unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Contact Us
SKYHIGH INVESTMENT HOLDINGS PTY. LTD.
ABN: 47 607 693 658
Email: winkme.chat@gmail.com